Combining Education & Experience:
I obtained a degree in Leadership & Management from the University of Mary Washington while gaining real-world experience working with investors and managing both real estate properties and offices since 2015. This balance allowed me to apply business management and leadership theory in practice.
Ops Haven - A Passion Partnership Between Operations & Impact:
After a corporate stint, I realized my vocation needed to be at the intersection of operations and impact for small mission-driven businesses. Ops Haven's team is dedicated to using streamlined operations and back-office management to empower small businesses to provide greater impact to those they serve.
Supporting Small Businesses & Leaders:
Over the last decade, I've focused on supporting small businesses, primarily working directly with Founders and CEOs. In addition to leading Ops Haven, I also lead the team in achieving client goals since bringing my skillset to the online space in 2020.
Originally from Mexico, my journey began 10 years ago, immersed in the vibrant world of fashion where I first learned the behind-the-scenes of administration. This ignited a passion for marketing and management that has fueled my diverse career path.
While earning my communications and journalism degree from the University of Guadalajara, I continued to support the network of entrepreneurs, designers, and creatives I first met. Fueled by my business acumen and journalistic spirit I continue to support the administrative needs of newsrooms and other small companies. As an implementer and firm believer in collaboration and strategic thinking, I act as a pillar for success in client projects.
Outside of the office I can be found at a local concert, out with my pups Allie and Athena, or at a bakery trying out new treats in my quest to find the best bakery in the city.
As a Certified Online Business Manager with an MSW in Organizational Leadership and Management from the Silberman School of Social Work at Hunter College in NYC, I specialize in helping mission-driven organizations and businesses streamline their operations and enhance their impact. With a strong background in the nonprofit and government sectors, I bring a unique perspective to operational management, blending strategic insight with hands-on experience in navigating complex organizational challenges.
My expertise lies in creating efficient systems that empower organizations to focus on what matters most—making a difference. From project management to team coordination, I ensure that every aspect of an organization’s operations aligns with its goals and mission.
No matter the organization, I am dedicated to supporting my clients' growth and sustainability through effective, meaningful operational strategies.
With combined decades of experience working across various industries, Ops Haven taps into its network of subject matter experts, administrators, and implementers to advance the work of its clients.
Chano, Allie, Athena, Shiloh and Ellie collectively make up our Board of P-awesomeness. While they bring endless joy to the team during video call cameos, they spend most of their time sleeping on the job... we're not sure how they get their work done. Allie and Athena ensure Ireri’s work-life balance by demanding playtime and extensive walks. Shiloh and Ellie bring joy to Sapir with their playful energy and cuddles, keeping her balanced and motivated every day. Chano, on the other hand, begs for treats the moment he hears Khadija taking a lunch or snack break - then he’s off to sleep again. They may not seem very productive, but Ops Haven wouldn’t be the same without them!
Chano
Athena
Allie
Shiloh
Ellie
Ops Haven stands on the principle that effective operations are the backbone of any successful business. We pride ourselves on our ability to tailor our services to the unique needs of each client, ensuring they receive the most relevant and impactful support. Our approach is hands-on, focused on delivering tangible results that contribute directly to your goals.
Ops Haven stands on the principle that effective operations are the backbone of any successful business. We pride ourselves on our ability to tailor our services to the unique needs of each client, ensuring they receive the most relevant and impactful support. Our approach is hands-on, focused on delivering tangible results that contribute directly to your goals.
We commit to providing clear, direct support that addresses your operational challenges head-on. With Ops Haven, you gain a partner that’s invested in your success, offering the expertise and tools needed to enhance your operational effectiveness.
We commit to providing clear, direct support that addresses your operational challenges head-on. With Ops Haven, you gain a partner that’s invested in your success, offering the expertise and tools needed to enhance your operational effectiveness.
Explore how our focused approach to operations can free you to concentrate more fully on what you do best: making an impact.
Explore how our focused approach to operations can free you to concentrate more fully on what you do best: making an impact.